Shipping & Returns

What are the shipping methods?
All items are shipped via UPS. The available methods are UPS Ground, UPS Next Day Air, UPS 2nd Day Air or UPS 3 Day Select. Items ordered before 3PM EST will ship the same day if possible.

How do I return an item?
All returned items must be issued an RMA # before it can be returned. A RMA # number can be obtained via email Please email our office before sending any orders back. Items are subjected to a 25% restocking fee based on an inspection once we receive them. All items must be shipped in the original packaging. Thank you.

Ship to:
Thermatest of Ohio, Inc.
35088 Fairway Dr.
Avon, OH 44011